Best Practices.

Using Case Studies to Make Your Sales Point

Satisfied, happy customers extolling the virtues of a product or service after they’ve tried it and gotten the results they wanted.  It’s the one sales and marketing message that never goes out of date, and never gets old.  Finding customers willing to do that isn’t always easy, which is why using case studies isn’t first […]

5 Things to Do When You’ve Published New Content

Most marketers understand that content marketing is no longer optional – it’s a requirement.  So nearly all of us write blogs, publish white papers, and create a variety of eBooks and PDF’s that are available for download on our websites.  At SXSW this year, Jay Baer of The Content Marketing Institute said the biggest content marketing […]

Best-in-Class Distributed Marketing Management

We are partnering with the Aberdeen Group on an important new survey on distributed marketing management.  Individuals who take the 20-minute survey will receive a complimentary copy of the $399 research report on empowering local marketing through distributed marketing best practices when it is published.  Individual responses are kept strictly confidential, and data is used […]

Timing Social Media & Email for Best Results

To every purpose, there is a season…to every tweet, there is an optimum time. (Rephrasing Ecclesiastes…and the Byrds..with no intent to offend fans of either one.)  It is true:  there is a best time to send email, and timing social media for best results will deliver more leads and more sales than social media that […]

Going Mobile in 2012: How and Why It Matters

Mobile web traffic has quickly become one of the fastest growing segments for businesses. More & more people rely on mobile devices to conduct transactions using their smart-phones, tablets, iPads and even an ebooks. As Marketers, we have to be ready to reach consumers all day, every day. Many companies are already catering to mobile […]

Getting To Know You: Ongoing Sales Intelligence

For over 100 years, it’s been a truism in sales and marketing that you can’t know too much about your customers and prospects.  That’s never been truer than it is today, when empowered customers often make the majority of the decisions about products and services before they’re ready to engage with sales. So how do […]

5 Easy Ways to Beat Social Media or Blog Lawsuits

Nearly everyone understands that social media litigation is increasing rapidly.  But many marketing professionals are unaware of the laws that affect bloggers and social media users.  The truth is that the 5 easy ways to beat social media or blog lawsuits all boil down to one thing:  Don’t make the common mistakes that wind up setting […]

5 Steps to Take Before A Social Media Campaign

Have you ever had an audience member ask one of those questions that seems out of context at first, but it nags at you until you realize how important it was?  That happened to me several months ago when I was a presenter at a webinar with Christy Campbell of Socialware and Stephen Selby of […]

5 Easy Pieces of Content Marketing Advice

After a recent article on content and influencer marketing, a reader asked for a set of rules they could follow to create their own successful influencer or content marketing campaign, so here they are.  These five easy pieces of content marketing advice work whether you apply them to content published in a blog or on […]

DAM It All: Automating Content Marketing

Content marketing – that is drawing prospective customers to your site with well-written, valuable audio, video, text or images – is all about delivering the right message to the right customer at the right time, and in the right way.  Your marketing content is as much a strategic asset as any other intellectual property your […]

Go Google Yourself!

Once upon a time, in the days before social media became ubiquitous, entering your own name into a Google search window was a guilty pleasure called “vanity surfing” or “ego searching”. Everyone did it, but no one talked about it. Today, it’s a requirement for anyone who needs a job, a credit card, or even […]

Reducing Bounce Rates for Websites & Blogs

Bounce rate is the measurement for the number of visitors who leave a website or blog within seconds of their arrival.  I like to call it the “THAT isn’t what I wanted” metric.  Sometimes the bounce rate is a problem – and sometimes it isn’t.  You can find the bounce rate easily for any webpage […]