When you get new customers, do you know what happens to them? Are they thrown into a sea of impolite customer service representatives and employees? Are they getting the high-quality product or service you promised them?
New sales are a considerable part of a successful business, and properly welcoming, managing and retaining customers form the real backbone of business success. One of Distribion’s clients in the lending industry was looking for new ways to enhance their customer experience and improve the sales and marketing experience for loan officers, so they partnered with Distribion to develop a comprehensive post-sale marketing automation campaign that incorporates email, direct mail and promotional items.
Download the case study to learn more about the unique approach to customer marketing automation that resulted in record client and loan officer engagement rates and a new stream of revenue for the client.
About Sana Zubbedi
Communications Specialist, Digital Strategist and backyard vegetable farmer. I happily share my knowledge and experiences traversing the wilds of digital media. Willing to trade digital media tips for fresh organic vegetables. Brand Positioning Motto: “Make it simple, make it memorable, make it inviting to look at!”.