by Distribion Archive | Sep 12, 2011 | Blog, Blog Archive, Multi-Channel Marketing
After the LIMRA Social Media Conference in Cambridge, MA a few weeks ago, one of the attendees who downloaded the presentation deck used for the Customer Service Meets Social Media panel posted this question: “One of the points made in this panel is that front-line...
by Distribion Archive | Apr 8, 2011 | Best Practices, Blog, Blog Archive
Who needs a social media policy? The answer depends on who you ask. Some people will say that a small business doesn’t need one. Others will say that in a regulated environment like banking, insurance, or healthcare a social media policy is essential for any...